Last updated: 1 May 2025
1. Introduction
These Terms and Conditions (“Terms”) govern your participation in the 6-Week Reset Programme (the “Programme”) provided by UMOCOEVO LTD, a company registered in England and Wales under company number 15103378, with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ (“we”, “us”, or “our”).
By registering for and participating in the Programme, you (“you” or “Participant”) agree to be bound by these Terms. If you do not agree with these Terms, you must not participate in the Programme.
2. Programme Description
The Programme is a six-week online coaching initiative designed to support high-performing professionals in gaining clarity, confidence, and direction in their personal and professional lives.
The Programme includes:
- Six (6) live weekly group coaching sessions
- Three (3) one-to-one coaching check-ins
- Access to curated digital resources and materials
- Access to a Mastermind group (if applicable)
Programme Start Date: 22 May 2025
We reserve the right to make reasonable changes to the Programme content, schedule, format, or delivery method. Any material changes will be communicated in advance via email.
3. Eligibility
The Programme is designed for professionals aged approximately 35–55 who are:
- Successful but unfulfilled
- Facing career or life transitions
- Experiencing burnout, fatigue, or a lack of clarity
- Seeking renewed purpose and focus
We reserve the right to decline or cancel registrations if, in our sole discretion, participation may negatively impact the group dynamic or Programme outcomes.
4. Payment and Fees
The standard Programme Fee is £1,495, however, we are offering a limited-time discounted rate of £995 (inclusive of VAT) for this cohort.
Payment Options:
Option 1: Full Payment — £995
- One-time payment due by 19 May 2025
- This is the most cost-effective option and secures your place in the Programme
Option 2: Two Instalments — £1,050 Total
- £525 due by 19 May 2025
- £525 due by 28 May 2025
Option 3: Three Instalments — £1,098 Total
- £366 due by 19 May 2025
- £366 due by 28 May 2025
- £366 due by 4 June 2025
Important Conditions:
- Accepted payment methods include credit/debit card (Visa, Mastercard, Amex), PayPal, and bank transfer.
- You are responsible for ensuring payments are made on time.
- Failure to make a scheduled payment may result in immediate suspension of access to the Programme without refund.
- Participants selecting an instalment plan are legally liable for the full selected amount, even if they withdraw before completing the Programme.
- Reinstatement of access following a missed payment is at our discretion and may require full settlement of the balance owed.
5. Cancellations and Refunds
Participant Cancellation
We understand that unforeseen circumstances or dissatisfaction may occur. While all sales are considered final, we are committed to ensuring participant satisfaction and fairness.
If you experience issues or dissatisfaction during the Programme, we ask that you contact us as soon as possible at coach@umocoevo.com so we can work with you to resolve the matter—this may include additional support, access to future sessions, or a partial refund at our discretion.
Refunds are not automatically issued for non-attendance, schedule conflicts, or changes in personal circumstances. However, we reserve the right to issue partial refunds on a case-by-case basis if we are unable to resolve a concern reasonably and fairly.
All cancellation requests must be made in writing to coach@umocoevo.com.
Our Cancellation
We reserve the right to cancel the Programme due to unforeseen circumstances (e.g., low enrolment, illness, or force majeure). In such cases, a full refund of the amount paid will be issued to all registered Participants.
6. Participant Responsibilities
As a Participant, you agree to:
- Attend all scheduled sessions punctually
- Engage actively in group activities and discussions
- Respect the confidentiality and contributions of other Participants
- Complete exercises and tasks to the best of your ability
- Communicate concerns promptly to coach@umocoevo.com
We reserve the right to remove any Participant from the Programme if their conduct is disruptive, disrespectful, or in breach of these Terms. No refund will be issued in such cases.
7. Intellectual Property
All Programme content, including course materials, documents, recordings, templates, and digital resources, is the intellectual property of UMOCOEVO LTD.
You are granted a non-exclusive, non-transferable licence to use these materials for personal, non-commercial purposes only.
You may not:
- Copy, distribute, or reproduce materials
- Share recordings outside the Programme
- Create derivative works without prior written consent
8. Confidentiality
You agree to respect the confidentiality of all information shared by other Participants and facilitators during the Programme. This includes, but is not limited to:
- Personal stories and reflections
- Business or career information
- Group discussions and coaching content
We will also maintain the confidentiality of your personal information in accordance with our Privacy Policy and the UK GDPR.
9. Disclaimer of Warranties
We commit to delivering the Programme with reasonable care and skill. However, we do not guarantee:
- Specific results or outcomes
- Career advancement
- Personal or psychological transformation
The Programme is provided on an “as is” basis for personal development purposes.
10. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the amount of the Programme Fee paid by you
- We are not liable for indirect, incidental, or consequential losses, including lost income, lost data, or business disruption
- Nothing in these Terms limits our liability for death, personal injury, or fraud
11. Force Majeure
We shall not be liable for delays or failure to deliver the Programme due to events beyond our reasonable control, including (but not limited to) natural disasters, strikes, health crises, government action, or technical outages.
12. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of England and Wales.
If a dispute arises, both parties agree to first attempt resolution through mediation, in line with the CEDR Model Mediation Procedure. If unresolved, the courts of England and Wales will have exclusive jurisdiction.
13. Changes to Terms
We may revise these Terms from time to time. Any updates will take effect immediately upon posting on our website or notification via email. Your continued participation in the Programme signifies your acceptance of any updated Terms.
14. Contact Information
For all enquiries, support, or cancellation requests, please contact:
coach@umocoevo.com
UMOCOEVO LTD
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom